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Download Remote Help APK 25.3.2-20250312.2-a5931d7c arm64-v8a, armeabi-v7a, x86, x86_64 · Android 26+

By Microsoft Corporation • Updated October 31, 2026
Business arm64-v8a, armeabi-v7a, x86, x86_64 Native (Java/Kotlin) 61.80 MB
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This is the arm64-v8a, armeabi-v7a, x86, x86_64 build of Remote Help 25.3.2-20250312.2-a5931d7c. Pick this build if your device's primary ABI matches.

File size: 61.8 MB   •   Min Android: 26   •   Target Android: 35   •   Version code: 25030200   •   Framework: Native (Java/Kotlin)   •   Permissions: 19

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File Information

Package Namecom.microsoft.intune.remotehelp
Version Name25.3.2-20250312.2-a5931d7c
Version Code25030200
Architecturearm64-v8a, armeabi-v7a, x86, x86_64
Min Android VersionAndroid 26 (API 35)
Main Activitycom.microsoft.remoteassist.ui.launch.LaunchActivity
FrameworkNative (Java/Kotlin)
File Size61.80 MB
Signature (SHA1)D4BE19F45242827E5CD152E1C80C42E4EF4B7651
File Hash (SHA256)e025fb32df9d19122005fcc17dbca45cc80f1cb7d7adbf5093a5124e61ec4bf2

What's New

Get help from your organization.

App Description

This app allows you to receive technical support from your organization. Your IT support person will be able to view and control your device to troubleshoot issues on the device.

This app requires your device to be enrolled with Microsoft Intune. If you have issues with this app or questions about its use (including your company’s privacy policy) contact your IT administrator and not Microsoft, your network operator, or your device manufacturer.

Dichiarazione di accessibilità:

www.microsoft.com/it-it/accessibility/declarations
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APK Permissions 19

  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_SURFACE_FLINGER
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.CAMERA
  • android.permission.FOREGROUND_SERVICE
  • android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION
  • android.permission.GET_ACCOUNTS
  • android.permission.INJECT_EVENTS
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_PHONE_STATE
  • android.permission.READ_PRIVILEGED_PHONE_STATE
  • android.permission.RECEIVE_BOOT_COMPLETED
  • android.permission.SYSTEM_ALERT_WINDOW
  • android.permission.WAKE_LOCK
  • com.microsoft.intune.DIAGNOSTICS
  • com.microsoft.intune.remotehelp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
  • com.microsoft.remoteassist.permission.PLUGIN_BIND
  • com.samsung.android.knox.permission.KNOX_REMOTE_CONTROL

Frequently Asked Questions about Remote Help APK

This variant is built for devices that report `arm64-v8a, armeabi-v7a, x86, x86_64` as their primary ABI. If your device's CPU matches, this is the smallest, fastest version to install.

Yes — the APK's signature has been cryptographically verified against the publisher's signing key. The SHA-256 hash is shown in the File Information panel so you can independently confirm the file matches the original release.

Android 26 (API level 35) or newer. Older devices will refuse the install.

Install a free app like 'CPU-Z' or 'Droid Hardware Info' from the Play Store and look at the ABI / Instruction Set row. Most phones made after 2017 are arm64-v8a; if in doubt, download the universal variant.

All variants are functionally identical — same features, same version. They differ only in which CPU architectures the native code is compiled for, and (sometimes) which screen densities the included graphics target. Pick the one that matches your device for the smallest install size, or pick 'Universal' if you're unsure.