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Download Remote Help APK 25.8.13-20250813.1-5dab3bab arm64-v8a, armeabi-v7a, x86, x86_64 · Android 26+

By Microsoft Corporation • Updated June 02, 2026
Business arm64-v8a, armeabi-v7a, x86, x86_64 Native (Java/Kotlin) 66.32 MB
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This is the arm64-v8a, armeabi-v7a, x86, x86_64 build of Remote Help 25.8.13-20250813.1-5dab3bab. Pick this build if your device's primary ABI matches.

File size: 66.3 MB   •   Min Android: 26   •   Target Android: 35   •   Version code: 25081314   •   Framework: Native (Java/Kotlin)   •   Permissions: 20

Screenshots

File Information

Package Namecom.microsoft.intune.remotehelp
Version Name25.8.13-20250813.1-5dab3bab
Version Code25081314
Architecturearm64-v8a, armeabi-v7a, x86, x86_64
Min Android VersionAndroid 26 (API 35)
Main Activitycom.microsoft.remoteassist.ui.launch.LaunchActivity
FrameworkNative (Java/Kotlin)
File Size66.32 MB
Signature (SHA1)D4BE19F45242827E5CD152E1C80C42E4EF4B7651
File Hash (SHA256)e69ade9caf97d8eb7c4a24533953cc177984310d4c3594ee56d2d5c8514179d7

What's New

From version
25.3.2-20250312.2-a5931d7c
:
Get help from your organization.

App Description

This app allows you to receive technical support from your organization. Your IT support person will be able to view and control your device to troubleshoot issues on the device.

This app requires your device to be enrolled with Microsoft Intune. If you have issues with this app or questions about its use (including your company’s privacy policy) contact your IT administrator and not Microsoft, your network operator, or your device manufacturer.

Dichiarazione di accessibilità:

www.microsoft.com/it-it/accessibility/declarations
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APK Permissions 20

  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_SURFACE_FLINGER
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.CAMERA
  • android.permission.FOREGROUND_SERVICE
  • android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION
  • android.permission.GET_ACCOUNTS
  • android.permission.INJECT_EVENTS
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_PHONE_STATE
  • android.permission.READ_PRIVILEGED_PHONE_STATE
  • android.permission.RECEIVE_BOOT_COMPLETED
  • android.permission.SYSTEM_ALERT_WINDOW
  • android.permission.WAKE_LOCK
  • android.permission.WRITE_SETTINGS
  • com.microsoft.intune.DIAGNOSTICS
  • com.microsoft.intune.remotehelp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
  • com.microsoft.remoteassist.permission.PLUGIN_BIND
  • com.samsung.android.knox.permission.KNOX_REMOTE_CONTROL

Frequently Asked Questions about Remote Help APK

This variant is built for devices that report `arm64-v8a, armeabi-v7a, x86, x86_64` as their primary ABI. If your device's CPU matches, this is the smallest, fastest version to install.

Yes — the APK's signature has been cryptographically verified against the publisher's signing key. The SHA-256 hash is shown in the File Information panel so you can independently confirm the file matches the original release.

Android 26 (API level 35) or newer. Older devices will refuse the install.

Install a free app like 'CPU-Z' or 'Droid Hardware Info' from the Play Store and look at the ABI / Instruction Set row. Most phones made after 2017 are arm64-v8a; if in doubt, download the universal variant.

All variants are functionally identical — same features, same version. They differ only in which CPU architectures the native code is compiled for, and (sometimes) which screen densities the included graphics target. Pick the one that matches your device for the smallest install size, or pick 'Universal' if you're unsure.