Download Device Help APK
com.motorola.genie · by Motorola Mobility LLC.
Latest Version: 13.0.13
• Updated: Jan 01, 2026
Download Device Help APK
v13.0.13 ·
APK
Screenshots
About Device Help
Features: • Moto Care – Check your device warranty status or buy an extended warranty and accident protection (US only) • Learn – How to use your phone and fix issues • Hardware test – Check the operation of hardware components, including battery, touch screen, speakers, cameras, Wi-Fi, and sensors • Contact us – Contact support via chat (some models only), Messenger & WhatsApp (some countries only), Twitter, and user forums (English, Spanish, and Portuguese)
Frequently Asked Questions
Yes. Every Device Help APK on APK.now is automatically scanned and the cryptographic signature is verified against the original publisher's certificate (Motorola Mobility LLC.). Files that fail verification are removed before they ever reach the catalog.
Enable 'Install from unknown sources' for your browser (or the file manager you use to open the APK) under Settings → Apps → Special access. Tap the downloaded Device Help APK, confirm the prompts, and Android installs it just like any app from the Play Store.
The latest Device Help version available on APK.now is 13.0.13. We track new releases from Motorola Mobility LLC. continuously and add them to the catalog as soon as they pass verification.
Yes — every Device Help APK and every version on APK.now is free to download. We never gate downloads behind sign-up, surveys, or paywalls.
APK.now keeps a full archive of every Device Help release, including older versions that the Play Store has already replaced. The APKs work on devices without Google Play Services (Huawei, GrapheneOS, Amazon Fire) and are signature-verified so you can be confident the file is genuine.