This is the universal build of Sony | Support for Xperia 8.3.8. It contains native libraries for every CPU architecture (arm64-v8a, armeabi-v7a, x86, x86_64), so it installs on any Android device. The trade-off is size — it's larger than per-architecture variants. Pick this one if you're unsure which CPU your phone has, or if you plan to share the APK with multiple devices.
File size: 35.5 MB • Min Android: 28 • Target Android: 34 • Version code: 80308 • Framework: Native (Java/Kotlin) • Permissions: 61
Screenshots
File Information
| Package Name | com.sonymobile.support |
|---|---|
| Version Name | 8.3.8 |
| Version Code | 80308 |
| Architecture | Universal |
| Min Android Version | Android 28 (API 34) |
| Main Activity | com.sonymobile.support.DiagnosticsLauncher |
| Framework | Native (Java/Kotlin) |
| File Size | 35.53 MB |
| Signature (SHA1) | 80D0156E14EFA9B2BE949ACC1791720CC58CB6E3 |
| File Hash (SHA256) | b96fece804c7308b7f6dea23a652ac55810655f7d4f0aebfe96026bc9aa234a0 |
What's New
This update includes fixes and performance improvements.
Happy to assist you,
Support app team
Happy to assist you,
Support app team
App Description
The Support application from Sony provides an effortless self-support solution with a personal touch. It contains product-specific support with diagnostic capabilities.
* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor.
* You can get quick information about your device: software version, memory capacity, application issues and more.
* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.
* Depending on your device model or OS version, this app or features may not be supported. Additionally, even within the same series, support may vary depending on the mobile carrier.
This application uses analytics software to collect and aggregate statistics to help us improve this app and our services. None of this data can be used to identify you.
* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor.
* You can get quick information about your device: software version, memory capacity, application issues and more.
* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.
* Depending on your device model or OS version, this app or features may not be supported. Additionally, even within the same series, support may vary depending on the mobile carrier.
This application uses analytics software to collect and aggregate statistics to help us improve this app and our services. None of this data can be used to identify you.
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APK Permissions 61
- android.permission.ACCESS_ADSERVICES_AD_ID
- android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- android.permission.ACCESS_COARSE_LOCATION
- android.permission.ACCESS_FINE_LOCATION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.ACCESS_WIFI_STATE
- android.permission.BLUETOOTH
- android.permission.BLUETOOTH_ADMIN
- android.permission.BLUETOOTH_CONNECT
- android.permission.BLUETOOTH_SCAN
- android.permission.BROADCAST_CLOSE_SYSTEM_DIALOGS
- android.permission.CAMERA
- android.permission.CAPTURE_VIDEO_OUTPUT
- android.permission.CHANGE_WIFI_STATE
- android.permission.CLEAR_APP_CACHE
- android.permission.DELETE_CACHE_FILES
- android.permission.DUMP
- android.permission.FLASHLIGHT
- android.permission.FOREGROUND_SERVICE
- android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION
- android.permission.GET_ACCOUNTS
- android.permission.GET_PACKAGE_SIZE
- android.permission.HIGH_SAMPLING_RATE_SENSORS
- android.permission.INTERACT_ACROSS_USERS
- android.permission.INTERNAL_DELETE_CACHE_FILES
- android.permission.INTERNET
- android.permission.LOCAL_MAC_ADDRESS
- android.permission.MANAGE_USERS
- android.permission.MODIFY_AUDIO_SETTINGS
- android.permission.NFC
- android.permission.PACKAGE_USAGE_STATS
- android.permission.POST_NOTIFICATIONS
- android.permission.READ_EXTERNAL_STORAGE
- android.permission.READ_PHONE_STATE
- android.permission.READ_PRIVILEGED_PHONE_STATE
- android.permission.READ_SYNC_SETTINGS
- android.permission.REBOOT
- android.permission.RECEIVE_BOOT_COMPLETED
- android.permission.RECORD_AUDIO
- android.permission.USE_BIOMETRIC
- android.permission.USE_CREDENTIALS
- android.permission.USE_FINGERPRINT
- android.permission.VIBRATE
- android.permission.WAKE_LOCK
- android.permission.WRITE_EXTERNAL_STORAGE
- android.permission.WRITE_SECURE_SETTINGS
- android.permission.WRITE_SETTINGS
- com.google.android.c2dm.permission.RECEIVE
- com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- com.google.android.gms.permission.AD_ID
- com.google.android.setupwizard.SETUP_COMPAT_SERVICE
- com.sonyericsson.permission.CREDENTIALMANAGER
- com.sonyericsson.permission.IDD_PERSONAL_DATA
- com.sonyericsson.permission.IDD_PRIVATE
- com.sonyericsson.updatecenter.permission.OPEN_HISTORY
- com.sonyericsson.updatecenter.permission.READ_APPLICATION_UPDATES
- com.sonymobile.idd.permission.APPLICATION_CERTIFICATE
- com.sonymobile.permission.SECURE_DATA_MANAGER
- com.sonymobile.permission.TRIMAREA
- com.sonymobile.permission.XSSM_PROVIDER
- com.sonymobile.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
APK Verified
The cryptographic signature guarantees that the file is safe to install and was not tampered with in any way.
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Frequently Asked Questions about Sony | Support for Xperia APK
This is the universal variant — a single APK that contains native libraries for every CPU architecture. It installs on any Android device but is larger than per-architecture variants.
Yes — the APK's signature has been cryptographically verified against the publisher's signing key. The SHA-256 hash is shown in the File Information panel so you can independently confirm the file matches the original release.
Android 28 (API level 34) or newer. Older devices will refuse the install.
Install a free app like 'CPU-Z' or 'Droid Hardware Info' from the Play Store and look at the ABI / Instruction Set row. Most phones made after 2017 are arm64-v8a; if in doubt, download the universal variant.
All variants are functionally identical — same features, same version. They differ only in which CPU architectures the native code is compiled for, and (sometimes) which screen densities the included graphics target. Pick the one that matches your device for the smallest install size, or pick 'Universal' if you're unsure.