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Download Freshdesk APK 9.4.1 arm64-v8a, armeabi-v7a, x86, x86_64 · Android 28+

By Freshworks Inc • Updated January 24, 2026
Business arm64-v8a, armeabi-v7a, x86, x86_64 Native (Java/Kotlin) 76.76 MB
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This is the arm64-v8a, armeabi-v7a, x86, x86_64 build of Freshdesk 9.4.1. Pick this build if your device's primary ABI matches.

File size: 76.8 MB   •   Min Android: 28   •   Target Android: 35   •   Version code: 930   •   Framework: Native (Java/Kotlin)   •   Permissions: 22

File Information

Package Namecom.freshdesk.helpdesk
Version Name9.4.1
Version Code930
Architecturearm64-v8a, armeabi-v7a, x86, x86_64
Min Android VersionAndroid 28 (API 35)
Main Activitycom.freshdesk.helpdesk.ui.SplashActivity
FrameworkNative (Java/Kotlin)
File Size76.76 MB
Signature (SHA1)C60466A242683D21FBA2271B463F1465334D6A4E
File Hash (SHA256)c7c6dd516ce4087dabc638ef470ed0ca35bca0912c357c032f94cd67bba70bf2

What's New

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

App Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.

2. Prioritize the tickets that need your attention with filters before responding.

3. Manage your support - Set priorities, assign agents, change tickets statuses.

4. Race through routine actions with one-click scenario automations.

5. Delete tickets and block spam right from your phone.

6. Log time spent on a ticket.

7. Stay informed about all updates and changes with push notifications.
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APK Permissions 22

  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.BROADCAST_STICKY
  • android.permission.CAMERA
  • android.permission.FOREGROUND_SERVICE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_EXTERNAL_STORAGE
  • android.permission.READ_MEDIA_IMAGES
  • android.permission.RECEIVE_BOOT_COMPLETED
  • android.permission.USE_BIOMETRIC
  • android.permission.USE_FINGERPRINT
  • android.permission.VIBRATE
  • android.permission.WAKE_LOCK
  • android.permission.WRITE_EXTERNAL_STORAGE
  • com.freshdesk.helpdesk.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
  • com.google.android.c2dm.permission.RECEIVE
  • com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
  • com.google.android.gms.permission.AD_ID
APK Verified

The cryptographic signature guarantees that the file is safe to install and was not tampered with in any way.

Other Variants

This release has multiple variants (e.g. diff architectures).

arm64-v8a, armeabi-v7a, x86, x86_64
Developer

Name: Freshworks Inc

See All Versions View on Google Play

Frequently Asked Questions about Freshdesk APK

This variant is built for devices that report `arm64-v8a, armeabi-v7a, x86, x86_64` as their primary ABI. If your device's CPU matches, this is the smallest, fastest version to install.

Yes — the APK's signature has been cryptographically verified against the publisher's signing key. The SHA-256 hash is shown in the File Information panel so you can independently confirm the file matches the original release.

Android 28 (API level 35) or newer. Older devices will refuse the install.

Install a free app like 'CPU-Z' or 'Droid Hardware Info' from the Play Store and look at the ABI / Instruction Set row. Most phones made after 2017 are arm64-v8a; if in doubt, download the universal variant.

All variants are functionally identical — same features, same version. They differ only in which CPU architectures the native code is compiled for, and (sometimes) which screen densities the included graphics target. Pick the one that matches your device for the smallest install size, or pick 'Universal' if you're unsure.