Freshdesk Icon

Freshdesk 9.4.1

By Freshworks Inc • March 13, 2026
Business arm64-v8a, armeabi-v7a, x86, x86_64 Native (Java/Kotlin) 76.76 MB
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File Information

Package Namecom.freshdesk.helpdesk
Version Name9.4.1
Version Code927
Architecturearm64-v8a, armeabi-v7a, x86, x86_64
Min Android VersionAndroid 28 (API 35)
Main Activitycom.freshdesk.helpdesk.ui.SplashActivity
FrameworkNative (Java/Kotlin)
File Size76.76 MB
Signature (SHA1)C60466A242683D21FBA2271B463F1465334D6A4E
File Hash (SHA256)e63ec8269667d84467999d4a039326755f8dc8b164827d00e3f5a1b54b135baf

What's New

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

App Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.

2. Prioritize the tickets that need your attention with filters before responding.

3. Manage your support - Set priorities, assign agents, change tickets statuses.

4. Race through routine actions with one-click scenario automations.

5. Delete tickets and block spam right from your phone.

6. Log time spent on a ticket.

7. Stay informed about all updates and changes with push notifications.
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APK Permissions 22

  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.BROADCAST_STICKY
  • android.permission.CAMERA
  • android.permission.FOREGROUND_SERVICE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_EXTERNAL_STORAGE
  • android.permission.READ_MEDIA_IMAGES
  • android.permission.RECEIVE_BOOT_COMPLETED
  • android.permission.USE_BIOMETRIC
  • android.permission.USE_FINGERPRINT
  • android.permission.VIBRATE
  • android.permission.WAKE_LOCK
  • android.permission.WRITE_EXTERNAL_STORAGE
  • com.freshdesk.helpdesk.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
  • com.google.android.c2dm.permission.RECEIVE
  • com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
  • com.google.android.gms.permission.AD_ID
APK Verified

The cryptographic signature guarantees that the file is safe to install and was not tampered with in any way.

Other Variants

This release has multiple variants (e.g. diff architectures).

arm64-v8a, armeabi-v7a, x86, x86_64
Developer

Name: Freshworks Inc

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