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Download Device Help APK 13.5.19 Universal · Android 26+

By Motorola Mobility LLC. • Updated February 19, 2026
Tools Universal Native (Java/Kotlin) 38.58 MB
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This is the universal build of Device Help 13.5.19. It contains native libraries for every CPU architecture (arm64-v8a, armeabi-v7a, x86, x86_64), so it installs on any Android device. The trade-off is size — it's larger than per-architecture variants. Pick this one if you're unsure which CPU your phone has, or if you plan to share the APK with multiple devices.

File size: 38.6 MB   •   Min Android: 26   •   Target Android: 36   •   Version code: 1300519   •   Framework: Native (Java/Kotlin)   •   Permissions: 38

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File Information

Package Namecom.motorola.genie
Version Name13.5.19
Version Code1300519
ArchitectureUniversal
Min Android VersionAndroid 26 (API 36)
Main Activitycom.motorola.genie.main.start.LaunchActivity
FrameworkNative (Java/Kotlin)
File Size38.58 MB
Signature (SHA1)D670D099A3A6E657BA839DCE0746FE1A31F4547E
File Hash (SHA256)338651ed1a00c8d4d5b638edba0574f874e33e67c4364498d897425ea8ef4d9f

What's New

• Design updates
• Bug fixes and stability improvements

App Description

Features:

• Moto Care – Check your device warranty status or buy an extended warranty and accident protection (US only)

• Learn – How to use your phone and fix issues

• Hardware test – Check the operation of hardware components, including battery, touch screen, speakers, cameras, Wi-Fi, and sensors

• Contact us – Contact support via chat (some models only,) Messenger & WhatsApp (some countries only,) Twitter, and user forums (English, Spanish, and Portuguese)
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APK Permissions 38

  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.BLUETOOTH
  • android.permission.BLUETOOTH_ADMIN
  • android.permission.BLUETOOTH_CONNECT
  • android.permission.BLUETOOTH_SCAN
  • android.permission.CALL_PHONE
  • android.permission.CAMERA
  • android.permission.CHANGE_NETWORK_STATE
  • android.permission.CHANGE_WIFI_STATE
  • android.permission.FOREGROUND_SERVICE
  • android.permission.FOREGROUND_SERVICE_DATA_SYNC
  • android.permission.INTERNET
  • android.permission.MODIFY_AUDIO_SETTINGS
  • android.permission.PACKAGE_USAGE_STATS
  • android.permission.POST_NOTIFICATIONS
  • android.permission.QUERY_ALL_PACKAGES
  • android.permission.READ_CONTACTS
  • android.permission.READ_EXTERNAL_STORAGE
  • android.permission.READ_MEDIA_AUDIO
  • android.permission.READ_MEDIA_IMAGES
  • android.permission.READ_MEDIA_VIDEO
  • android.permission.READ_PHONE_STATE
  • android.permission.READ_PRIVILEGED_PHONE_STATE
  • android.permission.RECEIVE_BOOT_COMPLETED
  • android.permission.RECORD_AUDIO
  • android.permission.REQUEST_DELETE_PACKAGES
  • android.permission.SYSTEM_ALERT_WINDOW
  • android.permission.USE_BIOMETRIC
  • android.permission.VIBRATE
  • android.permission.WAKE_LOCK
  • android.permission.WRITE_CONTACTS
  • android.permission.WRITE_SETTINGS
  • com.google.android.c2dm.permission.RECEIVE
  • com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
  • com.google.android.gms.permission.AD_ID

Frequently Asked Questions about Device Help APK

This is the universal variant — a single APK that contains native libraries for every CPU architecture. It installs on any Android device but is larger than per-architecture variants.

Yes — the APK's signature has been cryptographically verified against the publisher's signing key. The SHA-256 hash is shown in the File Information panel so you can independently confirm the file matches the original release.

Android 26 (API level 36) or newer. Older devices will refuse the install.

Install a free app like 'CPU-Z' or 'Droid Hardware Info' from the Play Store and look at the ABI / Instruction Set row. Most phones made after 2017 are arm64-v8a; if in doubt, download the universal variant.

All variants are functionally identical — same features, same version. They differ only in which CPU architectures the native code is compiled for, and (sometimes) which screen densities the included graphics target. Pick the one that matches your device for the smallest install size, or pick 'Universal' if you're unsure.